There are two ways to get your hands on the ITIL books you need!
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OPTION #1- Take a class with us! Included in the purchase of every ITIL Intermediate course is the ITIL 2011 Edition book that corresponds to that course.
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OPTION #2- Buy the book from us! We are a licenced reseller in the U.S.A. for TSO.
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Hard copy books - Free shipping with media mail.
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PDF copy books - PDF will be email to you within one next business day in most cases.
ITIL Full Suite- 2011 Edition |
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Retail $540 - Our Price $495
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Service Transition- 2011 Edition |
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OPTION #1- It·comes FREE with purchase of our Service Transition Course and our·Release, Control & Validation·Course
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OPTION #2- Retail $135 - Our Price $115
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Service Design- 2011 Edition |
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OPTION #1- It·comes FREE with purchase of our Service Design Course and our Planning, Protection & Optimization Course
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OPTION #2- Retail $135 - Our Price $115
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Service Strategy- 2011 Edition |
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OPTION #1- It·comes FREE with purchase of our Service Strategy Course and our Service, Offerings & Agreements Course
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OPTION #2- Retail $135 - Our Price $115
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Continual Service Improvement- 2011 Edition |
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OPTION #1- It·comes FREE with purchase of our Continual Service Improvement Course
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OPTION #2- Retail $135 - Our Price $115
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Service Operation- 2011 Edition |
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OPTION #1- It·comes FREE with purchase of our Service Operation Course and our Operation, Support & Analyse Course ________________________________ OPTION #2- Retail $135 - Our Price $115
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ITSM Specialties Accredited ITIL v3 Foundation Courseware |
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OPTION #1- It·comes FREE with purchase of our ITIL v3 Foundation Course
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OPTION #2- Our Price $150 each - discounts available for bulk purchases
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ITSM Specialties offers training on the IT Infrastructure Library (ITIL®), the global de facto best practice guidance for delivering business focused IT services, including compliance with ISO/IEC 20000.
Whether it be Assessments, Gap Analysis, Process Implementation or Education & Awareness you can count on ITSM Specialties to provide high quality consulting services.
In IT we can do business as usual or we can strive to be better, but how do we reach the next level? How do we define metrics that we can use to measure our progress? How do we know when we have reached the next level?