The following courses are open to individual and group registration. Please ask about group pricing.
For registration and availability, contact Sales at (717) 496-1382 or your ITSM Account Executive.
| COURSE TITLE | DATE | TO REGISTER & PAY | CITY |
| · | · | · | · |
| ITIL v3 Foundation (ITILF) | JULY 30-AUG 1, 2013 |
|
Metro DC |
| Plannin, Protection & Optimizatio (PPO) | AUG 5,6,7,12,& 13, 2013 |
|
Harrisburg, PA |
| Operational Support & Analysis (OSA) | AUG 8,9,14,15,& 16, 2013 |
|
Harrisburg, PA |
| ITIL v3 Foundation (ITILF) | AUG 20-22, 2013 |
|
Chambersburg, PA |
| Operational Support & Analysis (OSA) | TBD |
|
TBD |
| Plannin, Protection & Optimizatio (PPO) | TBD |
|
TBD |
| Service, Offerings & Agreements (SOA) | TBD |
|
TBD |
| Release, Control & Validation (RCV) | TBD |
|
TBD |
| Service Operation (SO) | TBD |
|
TBD |
| Service Transition (ST) | TBD |
|
TBD |
| Service Design (SD) | TBD |
|
TBD |
| Service Strategy (SS) | TBD |
|
TBD |
| Continual Service Improvement (CSI) | TBD |
|
TBD |
| Managing Across the Lifecycle (MALC) | TBD |
|
TBD |
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. *PLEASE NOTE THAT CLASSES MY CANCEL DUE TO LOW-ENROLLMENT
ITSM Specialties offers training on the IT Infrastructure Library (ITIL®), the global de facto best practice guidance for delivering business focused IT services, including compliance with ISO/IEC 20000.
Whether it be Assessments, Gap Analysis, Process Implementation or Education & Awareness you can count on ITSM Specialties to provide high quality consulting services.
In IT we can do business as usual or we can strive to be better, but how do we reach the next level? How do we define metrics that we can use to measure our progress? How do we know when we have reached the next level?