Check your credit profile for the ITIL Expert Certification by clicking the image above.
PA ITQ Contact Numbers:
# 4400007344 - Master ITQ
# 4400009154 - Training ITQ
ITSM Specialties offers training on the IT Infrastructure Library (ITIL®), the global de facto best practice guidance for delivering business focused IT services, including compliance with ISO/IEC 20000.
In IT we can do business as usual or we can strive to be better, but how do we reach the next level? How do we define metrics that we can use to measure our progress? How do we know when we have reached the next level?